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Where is my order?
If your order hasn’t arrived yet, please note that delivery times are estimates and usually are just a few minutes either side of the ETA. You can track your order in the Foodhub app under Orders. If you checked out as a guest, make sure you’re using ...
I have an issue with my food or delivery. What do I do?
We always want your experience to be smooth, but if something isn’t right with your food or delivery, we’re here to help. Open Live Chat in the Foodhub app and let us know the details. Our support team will investigate the issue and work with the ...
How do I request a refund?
If you need a refund, you can submit the request directly through the Foodhub app under Orders. Refunds are usually processed back to your Foodhub Wallet or the card used, depending on the payment method. If you’d like an update or further ...