General
How Do I Contact Foodhub Customer Service?
We're Here to Help! The quickest way to get support is through the Foodhub app or website. Using the Foodhub Website: Log in to your account. Click on the ‘More’ option in the top right corner. Scroll down, click ‘More’ again, and select ‘Support’. ...
What is a Foodhub Wallet?
Foodhub Wallet is a digital wallet where you can receive refunds for cancelled online orders instantly. You can use your Foodhub Wallet balance to place orders through the Foodhub online portal. If you choose to transfer the funds from your wallet to ...
How do I cancel my order?
If the restaurant hasn’t accepted your order yet, you can cancel it through the Order Summary section. If the restaurant has started preparing your order, you’ll need to contact us on Live Chat, and we’ll assist you further. Glad we could help! ? ...
Can I order in advance?
Yes! You can place a scheduled order for delivery or collection from takeaways that offer pre-orders. It’s simple! Just follow these steps: Log in to the Foodhub website or app. Choose a takeaway that offers pre-orders. Select your food items – ...
How do I check where my order is?
Once your order is placed and accepted by the takeaway, you can visit your profile and check the order status by following the below steps. Once you log in to your account > select the Order History option from the drop-down on the top right corner > ...
How do I place an order?
To place an order Click on the following link https://www.foodhub.co.uk/ Login to your account and enter your postcode and it will pull up all takeaways that deliver to your location. Select your takeaway and start ordering. Foodhub Website
Is there any additional charges for online orders/payments?
Food hub does not have any additional charges. However, there will be a transaction fee of 3.4%+£ 0.20 p which will be taken for each online transaction.
I paid by card but I was asked to pay by cash on delivery?
You already paid for the order by card on our Foodhub website, but the driver has charged for the order again. Please report this to the takeaway or contact us on Live Chat and be sure to have your order number on hand so we can help right away. ...
How do I unsubscribe from Foodhub?
We are sorry to see you go. Our email subscription is free and, will keep you updated on the latest news, contests, and offers on Foodhub. You can unsubscribe in the following ways: * From Profile Page OR * From the website From Profile Page: 1. Log ...
How can I reset my password?
For Foodhub website 1. If you are logged into the Foodhub website, click on logout. 2. Click on login on the top corner of the screen. Do not select the Google or Facebook option for login, instead click on the login option. 3. Click on the forgot ...
How do I delete my saved card details?
Learn more about how to delete the saved cards in your Foodhub account For Foodhub website Login to the Foodhub account on the website. Click on Profile in the dropdown list and select Saved Cards. A list of cards will appear which are saved in your ...
How to save a takeaway in your "Favourite" list?
You can save a takeaway in your favourite list of Foodhub accounts by simply clicking on the logo for the respective takeaway. Click on the dropdown on the right top corner of the screen and select Favourites to view the favourite takeaways you ...
How do I log-in?
Click on Login on the top right side of the Foodhub website. Enter the registered email address and password to login or just one click on the linked Google/Facebook account.
What is the SAVED tag option displayed beside my previous orders?
*It is the value you have saved on every order through Foodhub which includues the discounts/promotion codes * These savings are calculated by combining the total amount of discounts you have saved through placing an order through Foodhub.
Why should I order through Foodhub?
Our purpose first and foremost is to bring you the best local food. We know you appreciate good food, value for money, and convenience and we are the friendly local voice here to help you find what you need. We offer discounts and coupon codes on a ...
How do I check where my order is?
Once your order is placed and accepted by the takeaway, you can visit your profile and check the order status by following the below steps. Once you log in to your account > select the Order History option from the drop-down on the top right corner > ...
How do I place an order?
To place an order Click on the following link https://www.foodhub.co.uk/ Login to your account and enter your postcode and it will pull up all takeaways that deliver to your location. Select your takeaway and start ordering. Foodhub Website
The delivery driver made me feel unsafe.
At all times, delivery drivers are expected to be courteous and follow our community norms. Unprofessional behaviour will not be condoned. If your delivery driver made you feel uncomfortable in any manner, please report it to the takeaway immediately ...
Unable to find my Favourite list of takeaways.
Please Login to the Foodhub account and click on the dropdown on the right top corner of the screen and select Favourites to view the saved favourites. If you still can’t find the takeaways in your favourites, please search the takeaways and click on ...
Do we have an option to arrange the takeaways in alphabetical order?
Yes, once the takeaways are listed after entering your postcode, click on the drop-down arrow next to SORT BY and choose option A-Z. This will arrange the takeaways in alphabetical order.
How do I know if the takeaway is closed or open?
On the Foodhub Website Takeaways that are opened will be listed under "TAKEAWAYS CURRENTLY OPEN'' and mentioned the number of takeaways currently opened. Order Now option will be available for the opening hours of the Takeaway. Takeaways that are ...
Where can I find the contact details/phone number and location of the takeaway?
The takeaway contact details will be available on the takeaway website. Click on the VIEW INFO on the right top corner of the takeaway website you ordered from. You can find the Location of the Takeaway with the phone number on the bottom left of the ...
How do I sort my takeaway search results on Foodhub?
You can find the SORT BY button on the top right side of the search bar where you can sort by Random, Alphabetical, Discounts, Distance and Rating.
How far is the takeaway from me?
When you search for a takeaway using your postcode, takeaways will be listed in order of distance from you by default. The distance to the takeaway can be found in the search result.
Does Foodhub take care of delivery currently?
Foodhub does not provide delivery services currently. Foodhub is an online ordering service that connects customers with takeaways in their area. The takeaway themselves are in charge of the deliveries.
How can I suggest a menu item?
If you would like to suggest a menu item that you want the takeaway to include in their menu please send us an email to hello@foodhub.com with the takeaway name and postcode and we will be sure to pass on your request to them. You can also contact us ...
Is Foodhub Savings and Foodhub Wallet the same?
Foodhub savings Foodhub savings are the total savings on your orders through discounts. The total amount of savings will be available in the order history. Foohub wallet Foodhub Wallet is an e-wallet where you can choose to receive the funds for ...
Will my name appear if I leave a review?
The name that is saved in the Profile Page will be taken automatically, the first name will appear by default on your review. If you want to change the name that appears on the review, kindly change and save the name on your Profile Page before you ...
How much have I saved by ordering on Foodhub?
Foodhub Savings are calculated by combining the total amount of discounts that all consumers saved on a weekly basis, these figures are from Monday to Sunday. They will get updated on a daily basis. To check how much you have saved from your past ...
A takeaway is permanently shut/not trading - How do I report this?
If you come across a takeaway that shows as open on the website but they are permanently shut/not trading, please report this to us so that we can investigate it further. You can contact us through Live chat Or email us at hello@foodhub.com
What is Datman?
Datman LTD offers https://datman.je/contact-us/ merchant services and data analysis to businesses throughout Europe. Datman LTD is an expert in online card processing and data management. Datman LTD helps business owners across the country achieve ...
How can I get the Takeaway contact number?
The Takeaway contact number can be viewed on the contact us page of the website. OR You can also view the video below for steps on how to find the Takeaway's contact number.
How to create a new account on Food Hub?
Thank you for your interest! Learn how to sign up with Foodhub and order your food. Click on the Login in Foodhub website or app and choose Create an Account for signup. After choosing Create an Account, enter the email and required details and then ...
What is my savings through Foodhub?
Foodhub Savings are total savings on your orders through discounts on a weekly basis, this will be calculated from Monday to Sunday. They will get updated on a daily basis. The Foodhub savings details will be available in the Order History. Login to ...
How to add a voucher/coupon code?
It is easy to avail a coupon. Add the items to your Basket. Make sure that the items that you add are eligible for the offer. In the Basket just below the subtotal you will be able to see a field “Enter the Coupon Code”. Add the coupon code and click ...
I lost my discount code/Discount Code Disappears
Coupon code will be provided by the takeaways. For any queries regarding the coupon code kindly contact the Takeaway. You can find the Takeaway contact details on View Info of the Takeaway website.
Why can't I login?
This may be due to an incorrect email address, wrong password, or your account is not set up yet. If you haven't signed up with us, please register using your email address and phone number. If you are already a registered customer and having issues ...
My order was cancelled
The takeaway always tries to fulfil your order. The takeaway may have cancelled your order in some instances such as items being out of stock, the takeaway closed early, or the driver being unable to reach you. On cancellation, you can choose to ...
How to clear cache and cookies in IOS phones.
1. On your iPhone or iPad, open the Chrome app. 2. At the bottom, tap More. 3. Tap History. Clear browsing data. 4. Make sure there's a checkmark next to "Cookies, Site Data," and "Cached Images and Files." 5. Tap Clear browsing data.
How to clear the history and cookies from Safari on your iPhone, iPad, or iPod touch Or How to clear the history and cookies on your phone?
Learn how to delete your history, cookies, and cache in Settings. For Android 1. Open the Chrome app on your phone. 2. Click on More at the top right of the screen. 3. Click on History and click on Clear browsing data. 4. Make sure to select the ...
Next page