Where can I get help if I have an issue with the FoodHub App?
The Support section allows you to reach our support lines for assistance.
Below are the available options under the Support section:
Help Center – Access a knowledge base with answers to common consumer-related queries.
My Tickets – View any existing tickets created from previous chats.
Contact Us – Reach us via email for assistance.
Live Chat – Chat with us in real time for quick support.
Order Now – Takes you back to the Home page so you can place an order.
Related Articles
Can I edit my order?
Once an order is placed, unfortunately, changes can't be made through the Foodhub website or app. However, you can contact the takeaway directly to request any changes. Simply visit the takeaway’s page and click on "View Info" in the top right corner ...
How do I contact Foodhub customer service?
We're Here to Help! The quickest way to get support is through the Foodhub app or website. Using the Foodhub Website: Log in to your account. Click on the ‘More’ option in the top right corner. Scroll down, click ‘More’ again, and select ‘Support’. ...
How can I get my refund?
Refunds & Compensation If you are unsatisfied with an order or service from a takeaway and would like to get a refund, you can reach out to us through our live chat or email support, and we will do our best to resolve your complaint. Procedure For us ...
Can I get partial refund for a missing/incorrect/bad item?
We are happy to announce that partial refunds have now been enabled on Foodhub. Please get in touch with us via chat or email at hello@foodhub.com, and we will be happy to look into this and sort this issue for you.
I did not get an order confirmation email?
If you have not received any email updates about your order confirmation, it is likely the emails were marked as spam. You may check your Order history for orders or click on Live Chat to contact our team or send us an email at hello@foodhub.com with ...