Where can I get help if I have an issue with the FoodHub App?
You can find everything in the Support section! It has five options: Help Center, My Tickets, Contact Us, Live Chat, and Order Now.
The Help Center gives you access to a knowledge base with answers to common consumer-related queries.
The My Tickets option lets you view any existing tickets that were created from previous chats.
You can use the Contact Us and Live Chat options to reach us via email or chat for real-time support.
Clicking Order Now will take you straight back to the Home page so you can place an order.
We are here to help! 😊🍕
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How Do I Contact Foodhub Customer Service?
We are here to help! The fastest way to resolve your queries is to use the app or website. Foodhub Website: Login to your account. Click on the dropdown list and select Order History and then use Live Chat to report your query. Foodhub App: Login to ...
Can I edit My order?
Unfortunately, once an order is placed, you can’t make changes through the Foodhub website or app. You can call the takeaway directly and request the changes. Just go to the takeaway’s page and click "View Info" in the top right corner. You’ll see ...
How do I cancel my order?
As long as the restaurant has not accepted your order, you are able to cancel your order in order summary help. If the restaurant started preparing your order and you want to cancel, please contact us in Live Chat. Foodhub Website Foodhub App
Can I get partial refund for a missing/incorrect/bad item?
We are happy to announce that partial refunds have now been enabled on Foodhub. Please get in touch with us via chat or email at hello@foodhub.com, and we will be happy to sort this issue for you.
How can I get my refund?
Refunds & Compensation If you are unsatisfied with an order or service from a takeaway and would like to get a refund, you can reach out to us through our live chat or email support and we will do our best to resolve your complaint. Procedure For us ...