The delivery driver made me feel unsafe.
At all times, delivery drivers are expected to be courteous and follow our community norms. Unprofessional behaviour will not be condoned.
If your delivery driver made you feel uncomfortable in any manner, please report it to the takeaway immediately or contact us on Live Chat.
You can find the takeaway contact details under View Info on the right top corner of the takeaway website.
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Does Foodhub take care of delivery currently?
Foodhub does not provide delivery services currently. Foodhub is an online ordering service that connects customers with takeaways in their area. The takeaway themselves are in charge of the deliveries.
I paid by card but I was asked to pay by cash on delivery?
You already paid for the order by card on our Foodhub website, but the driver has charged for the order again. Please report this to the takeaway or contact us on Live Chat and be sure to have your order number on hand so we can help right away. ...
Can I amend my review once it has been published?
A review can’t be edited or deleted once it is submitted. Reviews help takeaways to understand customer satisfaction and help them make it better. However, you can post another review for that particular takeaway on your future order. If you have any ...
My order was cancelled
The takeaway always tries to fulfil your order. The takeaway may have cancelled your order in some instances such as items being out of stock, the takeaway closed early, or the driver being unable to reach you. On cancellation, you can choose to ...
Why haven't I received the refund to my wallet yet?
You will be able to get the refund to your Foodhub Wallet if you have Saved Card information in your account and if the order is cancelled by the takeaway. Once the order is cancelled, an email is sent with the option for you to Choose between Card ...