The Chatbot is not able to help / How do I speak to an Agent?

The Chatbot is not able to help / How do I speak to an Agent?

We are sorry to hear that you did not get assistance from the Chatbot.

 

If you are facing an issue or your query is not resolved with chatbot and would like to connect with an agent text as "speak to an agent" and it will transfer you to one of the available agents.


    • Related Articles

    • Where can I get help if I have an issue with the FoodHub App?

      You can find everything in the Support section! It has five options: Help Center, My Tickets, Contact Us, Live Chat, and Order Now. The Help Center gives you access to a knowledge base with answers to common consumer-related queries. The My Tickets ...

    • Is it bring your own Booze (BYOB)?

      Not all takeaways will allow bringing in your own Alcohol. We request you to get in touch with the takeaway directly and they will be able to help you with your query. The takeaway contact details are available on the takeaway website on the View ...

    • I paid by card but I was asked to pay by cash on delivery?

      You already paid for the order by card on our Foodhub website, but the driver has charged for the order again. Please report this to the takeaway or contact us on Live Chat and be sure to have your order number on hand so we can help right away. ...

    • How do I send a file/ Image/ Screenshot on the Live Chat?

      You can share attachments in Live Chat after the chatbot replies. Once the chatbot replies, the attachment logo displays. Click on attachment logo a popup window opens, select the file and share the attachment (Image/screenshot).

    • Can I change the language on the FoodHub App?

      Yes! The Language Option lets you choose from several languages based on your preference. You can select the language that works best for you. Glad I could help. ??