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How do I cancel my order?
As long as the restaurant has not accepted your order, you are able to cancel your order in order summary help. If the restaurant started preparing your order and you want to cancel, please contact us in Live Chat. Foodhub Website Foodhub App
Is it bring your own Booze (BYOB)?
Not all takeaways will allow bringing in your own Alcohol. We request you to get in touch with the takeaway directly and they will be able to help you with your query. The takeaway contact details are available on the takeaway website on the View ...
I paid by card but I was asked to pay by cash on delivery?
You already paid for the order by card on our Foodhub website, but the driver has charged for the order again. Please report this to the takeaway or contact us on Live Chat and be sure to have your order number on hand so we can help right away. ...
How do I send a file/ Image/ Screenshot on the Live Chat?
You can share attachments in Live Chat after the chatbot replies. Once the chatbot replies, the attachment logo displays. Click on attachment logo a popup window opens, select the file and share the attachment (Image/screenshot).
Can I amend my review once it has been published?
A review can’t be edited or deleted once it is submitted. Reviews help takeaways to understand customer satisfaction and help them make it better. However, you can post another review for that particular takeaway on your future order. If you have any ...