I paid by card but I was asked to pay by cash on delivery?
You already paid for the order by card on our Foodhub website, but the driver has charged for the order again. Please report this to the takeaway or contact us on Live Chat and be sure to have your order number on hand so we can help right away.
Sometimes payments are not processed by takeaways due to technical issues with the bank. We will check the transactions/payments and will be able to confirm whether the payments have been received by the takeaway or not.
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I got an SMS to pay by card for my cash order
If you placed an order online through the Foodhub online portal and chose cash payment, you will receive an automated message or email to pay by card on just a single click link. It is a simple and secure process. If you still prefer to pay cash, ...
How do I save new card details?
If you are using your card for the first time choose the payment mode as Card. Enter your card details on the next page and once your transaction is done the new card will be saved automatically .
The delivery driver made me feel unsafe.
At all times, delivery drivers are expected to be courteous and follow our community norms. Unprofessional behaviour will not be condoned. If your delivery driver made you feel uncomfortable in any manner, please report it to the takeaway immediately ...
Does Foodhub take care of delivery currently?
Foodhub does not provide delivery services currently. Foodhub is an online ordering service that connects customers with takeaways in their area. The takeaway themselves are in charge of the deliveries.
How do I delete my saved card details?
Learn more about how to delete the saved cards in your Foodhub account For Foodhub website Login to the Foodhub account on the website. Click on Profile in the dropdown list and select Saved Cards. A list of cards will appear which are saved in your ...