How do I send a file/ Image/ Screenshot on the Live Chat?

You can share attachments in Live Chat after the chatbot replies. Once the chatbot replies, the attachment logo displays. Click on attachment logo a popup window opens, select the file and share the attachment (Image/screenshot). 

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• I did not place an order but I have got an order confirmation email.

  If you did not place an order but if you have received an email regarding order confirmation, please contact us on Live Chat or email us at hello@foodhub.com You can share the order number or screenshot of the email to resolve the issue.

• How can I suggest a menu item?

  If you would like to suggest a menu item that you want the takeaway to include in their menu please send us an email to hello@foodhub.com with the takeaway name and postcode and we will be sure to pass on your request to them. You can also contact us ...

• I did not get an order confirmation email?

  If you have not received any email updates about your order confirmation, it is likely the emails were marked as spam. You may check your Order history for orders or click on Live Chat to contact our team or send us an email at hello@foodhub.com with ...

• How Do I Contact Foodhub Customer Service?

  We are here to help! The fastest way to resolve your queries is to use the app or website. Foodhub Website: Login to your account. Click on the dropdown list and select Order History and then use Live Chat to report your query. Foodhub App: Login to ...

• How can I get my refund?

  Refunds & Compensation If you are unsatisfied with an order or service from a takeaway and would like to get a refund, you can reach out to us through our live chat or email support and we will do our best to resolve your complaint. Procedure For us ...