Need to Find Your Order ID? We've Made It Easy!
Once your order is placed and accepted, your Order ID will be clearly shown right on the Order Status screen — not just on your receipt.
How does your Order ID help you?
Your Order ID is important when you:
- Try to contact Foodhub for support
- Track your order
- Refer to your order in chats or emails
Related Articles
Where can I find my past orders in the FoodHub App?
? That’s easy! Just head to the "Reorder" page ? — it gives you access to your ? order history and lets you reorder your ⭐ favourite meals. It’s super convenient. ?? Happy ordering! ?
Order got cancelled, so I need a refund!
You can cancel your order before the takeaway accepts it. Just go to your order details and cancel it there. If the order is accepted, you’ll need to contact the takeaway directly to request a cancellation. You can find their contact details under ...
Can I edit my order?
Once an order is placed, unfortunately, changes can't be made through the Foodhub website or app. However, you can contact the takeaway directly to request any changes. Simply visit the takeaway’s page and click on "View Info" in the top right corner ...
Where can I find my profile and saved details on the FoodHub App?
? You’ll find everything in the More section! There, you can access: ? Profile ⭐ Favourites ? Reorder ? Address Book ? FoodHub Wallet ? Saved Cards ? Notifications ℹ️ About Us ?️ Support …and more options! It’s your go-to section for managing ...
I placed an order by mistake I need to get a refund.
The online ordering system is very easy to use. You just have to follow a few steps to complete the order. A few customers might try to check some information online, but they might end up placing an order. Sometimes customers end up placing an order ...