How do I cancel my order?

If the restaurant hasn’t accepted your order yet, you can cancel it through the Order Summary section. If the restaurant has started preparing your order, you’ll need to contact us on Live Chat, and we’ll assist you further. Glad we could help! 😊

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• How do I place an order?

  ? To place an order: ? Click on the following link: https://www.foodhub.co.uk/ ? Login to your account. ? Enter your postcode – it will pull up all takeaways that deliver to your location. ? Select your takeaway and start ordering!

• Need to Find Your Order ID? We've Made It Easy!

  Once your order is placed and accepted, your Order ID will be clearly shown right on the Order Status screen — not just on your receipt. ✅ How does your Order ID help you? Your Order ID is important when you: To contact Foodhub for support Track your ...

• How do I check where my order is?

  ? Once your order is placed and accepted by the takeaway, you can check your order status by following these steps: ? Log in to your account. ? Select the Reorder option. ? Find your recently placed order. ? Click on the Track Order option. ? ...

• Can I edit My order?

  Unfortunately, once an order is placed, you can’t make changes through the Foodhub website or app. You can call the takeaway directly and request the changes. Just go to the takeaway’s page and click "View Info" in the top right corner. You’ll see ...

• Order got cancelled, so I need a refund!

  You can cancel your order before the takeaway accepts it. Just go to your order details and cancel it there. If the order is accepted, you’ll need to contact the takeaway directly to request a cancellation. You can find their contact details under ...