Do we have an instant credit System?
At the moment Foodhub does not provide any instant credit facility.
We will update you if we provide any credit facilities.
However, a refund can be credited to your Foodhub Wallet instantly which can be used for your next orders.
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What is Foodhub Wallet?
Food hub Wallet The main purpose of the wallet is to make the refund process quicker and easier for all. You can utilize the credit in your wallet to place an order from any takeaway of your choice. When an order is canceled by the takeaway, you will ...
Is Foodhub Savings and Foodhub Wallet the same?
Foodhub savings Foodhub savings are the total savings on your orders through discounts. The total amount of savings will be available in the order history. Foohub wallet Foodhub Wallet is an e-wallet where you can choose to receive the funds for ...
I placed an order by mistake I need to get a refund.
The online ordering system is very easy to order. You just have to follow few steps to complete the order. Few customers might try to check some information online but they might end up placing an order. Sometimes customers end up placing an order ...
Payment processed but order not confirmed.
There is a system in place that will automatically issue your refund for when the order gets stuck in between systems. This can happen due to internet connectivity issues or server latency problems. We recommend checking with the takeaway first and ...
How can I get my refund?
Refunds & Compensation If you are unsatisfied with an order or service from a takeaway and would like to get a refund, you can reach out to us through our live chat or email support and we will do our best to resolve your complaint. Procedure For us ...