Can I get partial refund for a missing/incorrect/bad item?
We are happy to announce that partial refunds have now been enabled on Foodhub.
Please get in touch with us via chat or email at hello@foodhub.com, and we will be happy to look into this and sort this issue for you.
Related Articles
How can I get my refund?
Refunds & Compensation If you are unsatisfied with an order or service from a takeaway and would like to get a refund, you can reach out to us through our live chat or email support, and we will do our best to resolve your complaint. Procedure For us ...
How can I check my wallet balance on FoodHub?
To access your FoodHub Wallet, click on the "More" option in the top right corner of the page. There, you'll find your total available balance and transaction history. All in one place for convenient and easy tracking.
I placed an order by mistake I need to get a refund.
The online ordering system is very easy to use. You just have to follow a few steps to complete the order. A few customers might try to check some information online, but they might end up placing an order. Sometimes customers end up placing an order ...
Why haven't I received the refund to my wallet yet?
You will be able to get the refund to your Foodhub Wallet if the order is cancelled. Once the order is cancelled, an immediate refund will be processed to the Foodhub Wallet. These could be the reasons why the funds were not credited to your wallet - ...
How can I suggest a menu item?
If you would like to suggest a menu item that you want the takeaway to include in their menu please send us an email to hello@foodhub.com with the takeaway name and postcode, and we will be sure to pass on your request to them. You can also contact ...