Can I get partial refund for a missing/incorrect/bad item?

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• How can I get my refund?

  Refunds & Compensation If you are unsatisfied with an order or service from a takeaway and would like to get a refund, you can reach out to us through our live chat or email support and we will do our best to resolve your complaint. Procedure For us ...

• Why haven't I received the refund to my wallet yet?

  You will be able to get the refund to your Foodhub Wallet if you have Saved Card information in your account and if the order is cancelled by the takeaway. Once the order is cancelled, an email is sent with the option for you to Choose between Card ...

• Order got cancelled, so I need a refund!

  The takeaway can cancel your order in some instances such as item out stock, Takeaway closed or driver unable to reach you . If takeaway cancels the orders you get a refund of the payment, if already paid. You can cancel the order till the takeaway ...

• How can I suggest a menu item?

  If you would like to suggest a menu item that you want the takeaway to include in their menu please send us an email to hello@foodhub.com with the takeaway name and postcode and we will be sure to pass on your request to them. You can also contact us ...

• What is a Foodhub Wallet?

  Foodhub Wallet is an e-wallet where you can choose to receive the funds for cancelled online payment orders. The refunds will be credited to the Foodhub wallet instantly. If you select a card for the refund, the process of refund may take 3 to 5 ...