Can I add special instructions for my order?
Absolutely! You can request modifications to your food ingredients and preparation.
Just add your special instructions in the "Add Instructions" field before placing your order. That way, the takeaway will know exactly how to prepare your dish.
Happy to help. 😊
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Can I edit My order?
Unfortunately, once an order is placed, you can’t make changes through the Foodhub website or app. You can call the takeaway directly and request the changes. Just go to the takeaway’s page and click "View Info" in the top right corner. You’ll see ...
How can I manage my addresses on the FoodHub App?
You can do that in the Address Book section under the Account tab! It lets you view, add, and delete addresses easily. It’s perfect for switching between home, work, or any other frequently used locations. Hope this helps. ?
How to add a voucher/coupon code?
It is easy to avail a coupon. Add the items to your Basket. Make sure that the items that you add are eligible for the offer. In the Basket just below the subtotal you will be able to see a field “Enter the Coupon Code”. Add the coupon code and click ...
Order was not delivered.
If your order was not delivered, it may be due to the takeaway physically closing their premises for the day and not updating their website. Please drop us an email and we will look into it for you and arrange for a refund (if applicable). An order ...
My order was cancelled
The takeaway always tries to fulfil your order. The takeaway may have cancelled your order in some instances such as items being out of stock, the takeaway closed early, or the driver being unable to reach you. On cancellation, you can choose to ...